Refund policy

Return & Refund Policy

Due to the perishable nature of our products, we follow a strict no-return policy, except in the case of damaged or incorrect items.

Eligibility for Returns:

Returns are only accepted if:

• The package has arrived in a damaged condition

• You received the wrong product in your order

Timeframe to Raise a Request:

Any issue related to damage or incorrect items must be reported within 24 hours of delivery. Requests beyond this timeframe will not be accepted.

Non-Returnable Items:

Being a food product, our pickles are non-returnable under regular circumstances (i.e., if you don’t like the taste, spiciness, etc.).

Refund Policy:

We currently do not offer refunds. In the case of a valid damage or wrong-item claim, we may offer a replacement product, subject to review.

For replacement of damaged and wrong product delivery, we will process the exchange within 5 days of receiving the returned product. The replacement item will be delivered within 6 working days.

Return Shipping Costs:

If a replacement is approved, we will handle the logistics of the return or replacement at no cost to the customer.

How to Report a Damaged or Wrong Item:

You can contact us through the contact form on our website or email us with your order number and images of the damaged/wrong product.